GENERAL TERMS AND CONDITIONS

Art.1 The use of the website allows the customer to reserve one or more articles for the events offered on the website and to receive these, within the availability of articles and the limitations set by the organisation.

Art.2 The website authorises the customer to reserve one or more seats until the date set by the organisation or until the available quantity is exhausted. Except for special conditions mentioned on the order form, the prices given are considered fixed and non-revisable.

Art.3 Unless explicitly stated otherwise, the reservation of places implies acceptance of these general terms and conditions by the customer.

Art.4 The operator of the website is committed to preventing all possible forms of distraction, deception and fraud, as well as any discrimination in relation to the access and use of the website. Bearing this in mind, the organisation and the administrator decline all responsibility if the customer does not pay or gives wrong information when reserving one or more places.

Art.5 The customer is, in any case, responsible for the execution of the payment and the related data. A package is reserved at the moment of issue of an order form.

Art.6 The price mentioned on the website in the final statement includes all levies and taxes. The customer must pay this to the organisation via the options offered during the ordering process, and at the latest within 8 (eight) days following the delivery of the ticket(s). When this payment is made by a direct payment method (examples are VISA, MASTERCARD, ...) the customer authorises the manager or his Partner(s) to make this payment and to transfer it to the manager or the organisation. In the event of non-payment of the invoice by the due date, a fixed compensation of 10% of the total sum of the order shall be due by law and without notice of default, with a minimum of €50, to be increased by the interest rate applicable in the event of late payment in commercial transactions.

Art.7 The customer will receive the tickets via a link sent via e-mail at the latest within 8 working days after receipt of the payment. The customer is expected to print these tickets and keep them as a good family man. On request he must present them at the event. The reservation is only final after payment of the invoice. Val di Sole SCARL is entitled to cancel an order if the invoice has not been paid within the indicated payment term or if the ordered categories of the package(s) are sold out.

Art 8. Place tickets are not refundable under any circumstances.

Art.9 By reserving places via the website and the data which the customer sends to the manager and the organisation in the process, these may be used by the manager or the organisation for the sole purpose of informing the customer of new events. The customer may at any time waive this benefit upon simple request and/or review his data and correct it if required.

Art.10 Should any of the General Terms and Conditions prove to be null and void or partially unenforceable, the remaining General Terms and Conditions shall not be affected thereby and shall retain their full effect minus the disputed clauses to the extent possible.

Art.11 Any complaints must be sent by registered mail to the address of the organisation (valdisoleeventi@gmail.com) within 3 (three) days following the visit to the website and must be sufficiently substantiated.

Art.12 In case of a dispute, only the courts of Trento Province are competent to take cognizance of the disputes concerning this order(s) and only Italian law is applicable.

Art. 13 Each e-ticket has a unique bar- or QR-code and gives access for one person per event only. Only the first person to use his ticket will be admitted to the event.
event. The purchaser is responsible for the use of the e-ticket.
Never buy a ticket from a stranger, you have no guarantee of its validity.

Art. 14 The purchaser must always be able to produce a valid identity document for inspection. This e-ticket is only valid for the room, the event, the date and the time mentioned on the ticket.

Art. 15 The organisation declines all responsibility in case of loss, theft or possible misuse of this ticket.

Art 16. Any attendee who participates in unsolicited promotional and/or ambush marketing activities (including selling or handing out branded goods that have not been authorized by DSE) at the Venue, will be required to leave the Venue and their permission to enter the Venue will be revoked.